Mongolia has launched “My Help 104”, the very first local special hotline number catered to residents with disabilities. The new service will be accessible to people who are blind or deaf as it is equipped with both audio and visual controls for inputting information and retrieving messages. The hotline will enable people living with disabilities to get quick and accurate information about practically everything and report crimes and emergencies. My Help 104 was introduced to the public during ICT EXPO 2017, held on September 16 at Sukhbaatar Square. The Ministry of Labor and Social Protection, Communications Regulatory Commission and Unitel Mobile Phone Operator initiated the project with the objective to support residents with disabilities and ensure that they can exercise all of their rights. Officials assured that anyone using any SIM card will be able to access the hotline for free. According to the National Statistics Office, exactly 100,993 people were recorded to be living with disabilities in Mongolia, which is equal to 3.4 percent of the total population. Statistics show that 110,000 of them suffered from blindness and visual impairment, 8,653 had hearing loss and deafness, and 4,367 had speech disorders.